Alcudia – Frequently Asked Questions
The Hotel is situated on the charming Bay of Alcudia, surrounded by swaying palm trees and 300m from the long white sandy beach and crystal-clear waters on the island paradise of Majorca. Most of the resort is restricted to traffic, and there is a small Roman amphitheatre as well as plenty of squares with bars and restaurants to eat and drink when the sun sets. Want to know a little more about the holiday? Check out the questions below…
1. What is the board basis?
This is on an all inclusive rate.
2. What is included in the holiday?
The holiday includes flights, transfer to and from the airport in Majorca and 7 nights all inclusive at the hotel.
3. How big will the group be?
The group will be around 18 families on a 7 night holidays.
4. Which airports fly out to this holiday?
The airport in Majorca is Palma and is served by many of the airports in the UK. The holiday price is based on flights from London. Please contact us for further information on costs for any of the regional airports. These include – Birmingham, Bristol, Cardiff. Liverpool and Manchester.
5. When will I receive my tickets?
You will receive your tickets and all other documents between 7 – 10 days before you depart. This will be sent out via email. There will also be an email with further information – who is on your holiday etc around the same time.
6. What is my baggage allowance?
The baggage allowance will be on your tickets. Each airline is different.
7. Does the coordinator meet us at the airport?
With people coming in at different times, the coordinator will meet you in resort.
8. Transfers – what happens when I get to the airport?
The shuttle transfers are available 24 hours a day regardless of flight arrival time. Where possible the holidaymakers on the group flights will be transferred together. Private transfers are available for this holiday at a supplement. All of the details on the transfer will be on your vouchers that are issued with your tickets via email 7 – 10 days before departure – this will also include instructions on how to find your transfer. The hotel from Palma airport is approximately 40 miles.
9. There is another persons name on my transfer voucher?
This means that that family are on the same transfer as you.
10 Can I add extras on to my flight?
Yes you can. Please contact us for prices. Please note that any requests for extras (in-flight meals, extra leg room etc) will need to be submitted BEFORE the final balance is paid (12 weeks before your holiday)
1.How big is the hotel?
The hotel consists of 171 rooms.
2. What types of rooms are there?
The room that we have are twin rooms and also family rooms for families of 4.
3. What facilities do the room have?
All rooms have air conditioning, satellite TV, Safe (18€ plus a refundable deposit for a week), and balcony. You can also hire board games from reception.
4. What is included in the all inclusive rate?
Meals: all served in the restaurant . Breakfast: 08:00 – 10:00 Lunch: 13:00 – 15:00 Dinner: 18:30 – 21:00 At the bar, snacks are available from 10:30 – 18:00 Locally produced Alcohol, Soft drinks, Beer, Wine, Tea, Coffee are served: 10:00 -00:00
5. What facilities are there at the hotel?
You will find an outdoor swimming pool for adults and separate pool for children and sun terrace. Indoor and outdoor play area for children, tennis, volleyball, football court, keep fit, ping pong, water polo, water gym, air pistol shooting, board games, darts, petanque, pool, rifle shooting, and archery. There is a daily entertainment programme and sports programme. Other services that are at the hotel include – 24-hour reception, currency exchange, local information including excursions and international newspapers (local charge) There is WiFi in the hotel – 3€ for 1 hour, 5€ for 1 day or 15€ for 7 days.
6. What is there for the Kids?
The children have their own pool and indoor and outdoor play area. There is a mini club with games and entertainment for children 4 – 12 years of age.
7. What is the beach like and is it near?
Muro beach is apprximatly 0.5km away from the hotel. The beach is a 6km white sandy beach with blue waters perfect for a swim!!
8. My flight isn’t till the evening, what are my options?
We can contact the hotel to get a price for a late check-out. This all differs on if the room is available for the next day. There is luggage holding facilities.
1. What excursions are there and how much will they cost?
More detailed information on this will be coming soon – this is so that we can give you a better idea of the costs. These could include a trip to the waterpark, a boat ride on a glass bottom boat, market trip and of cause a beach day on the gorgeous white sands of Muro beach!
2. What is the currency there?
Euro is the currency. Which is readily available! The currency rate is changes often – so you are best looking at this closer to the time. There are currency exchange facilities at the hotel, you will also find some exchange offices within close proximity to the hotel. There are also many ATMs that you can withdraw money from – however please do check with your bank what their charges are. Travellers cheques can be changed at the hotel. There is an ATM with in walking distance.
3. How much money should I take out with me?
All of your food and drink (as stated above in the all-inclusive rates) in the hotel complex is included – you will need money for any of the excursions that you would like to do and any gifts that you wish to buy.
4. What plug adaptor should I take out with me?
Majorca uses the 2 pin plug that you would find through out Europe.
5. What is the time difference?
The local time in Alcudia is GMT + 1
6. What languages are spoken there?
The main language is Spanish however English is widely spoken.